The hardest business problem has a soft solution. Scientists and engineers display a (well-deserved) skepticism toward touchy-feely ideas such as leadership. In this talk, Fred will show that there's a very technical way to understand why most organizations, from couples to multinational corporations, die a premature death... and what can be done to extend their lifespan.

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Difficult conversations for engineering leaders range from telling someone they have lettuce in their teeth to delivering life-changing bad news. Learn to level-up your ability to handle difficult conversations with a few techniques, practice and hopefully a little humor from Sarah Clatterbuck's personal experiences.

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